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Privacy Policy

Introduction

DiscoCrate Technologies Pte. Ltd. ("DiscoCrate," "we," "us," or "our") is committed to protecting your privacy and personal information when you use our WhatsApp chatbot, WhatsAI, powered by OpenAI, (the "Service"). This Privacy Policy explains how we collect, use, and disclose information in connection with the Service.

Information We Collect

We may collect various types of information when you use the Service, including:

  • Information you provide to us, such as your name, phone number, and profile information associated with your WhatsApp account.
  • Information about your use of the Service, including the content of your messages and interactions with WhatsAI, as well as information about your device, such as its unique identifiers and IP address.

Use of Information

We use the information we collect to:

  • Provide and operate the Service.
  • Communicate with you about the Service, including updates and important information related to your use of the Service.
  • Improve the Service and develop new features and functionality.
  • We will only use your information for the purposes described in this Privacy Policy, unless we have obtained your consent to use it for other purposes.

Disclosure of Information

We may share your information with our service providers, including Meta's Cloud API and Stripe, to enable us to provide the Service to you. These third-party service providers are obligated to protect your information in accordance with this Privacy Policy and applicable data protection laws. We may also share your information with law enforcement agencies, regulators, or other government officials in response to a lawful request or court order.

Data Retention

We will retain your information for as long as necessary to provide the Service to you and to comply with our legal obligations. We may also retain your information for a longer period of time if we reasonably believe that retention is necessary to comply with a legal obligation, resolve disputes, or enforce our agreements.

Your Rights

You have the right to access, correct, or delete the information we hold about you. You also have the right to object to or restrict our processing of your information in certain circumstances, and to withdraw your consent to receive communications from us at any time. To exercise your rights, please contact us using the contact information provided below.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make any material changes, we will notify you by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights with respect to your personal information, please contact us at the following address:

DiscoCrate Technologies Pte. Ltd.
68 Circular Road, #02-01, 049422, Singapore
Email: hello@discocrate.com